Entering the secret code
The secret code is installed when the app is run for the first time. It is used to prevent unauthorized access to the app settings, block or locate the device, wipe device data, or hide confidential information remotely using special SMS commands.
If you forget the secret code to the app, you can recover it via the anti-theft.kaspersky.com website.
Standard tasks:
Recovery of secret code
- Open the anti-theft.kaspersky.com website on any device.
- Log into the website using your account that you used during initial configuration of the app.
If you have forgotten your password, you can recover it.
- Select the tab with the name of the device for which you need to recover the secret code.
- Press the Recovery of secret code button.
The website will show a special code for recovering the secret code to the app safely.
- Launch Kaspersky Mobile Security on the device.
- Tap Menu > Recovery of secret code.
- Enter the recovery code displayed on the web portal.
Your secret code appears on the device screen.
- Enter your recovered secret code.
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